Application Process: Once you have found a suitable property to rent, all individuals aged eighteen or over must complete an application form, and all will be named in the tenancy agreement. We conduct thorough reference checks on behalf of our client, the landlord, including credit, employer/accountant, and previous landlord references (if applicable).

Holding Deposit: A holding deposit equivalent to one week’s rent is required to indicate your commitment and must be paid to Brooke Steel Estates before submitting your application. This payment is non-refundable if your application is unsuccessful due to misinformation or false claims by you, or if you withdraw from the letting. Please note that this payment does not constitute a tenancy. Upon a successful application, the holding deposit will be applied towards the first month’s rent.

Security Deposit: Before your tenancy begins, you will need to pay a security deposit. This deposit is held with the Deposit Protection Service (DPS) or transferred to the landlord. It covers any potential damages or expenses during your tenancy and will only be released after you vacate the property, all rent is paid up to date, and we have written confirmation of any damage costs from both parties. No interest is payable to either party.

Rent Payments: All rent is payable in advance by standing order. Should you experience any financial difficulties during your tenancy, it is crucial to contact Brooke Steel Estates or your landlord immediately.

For tips on how to ensure you receive your security deposit back, read our blog here.